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Customer Support to Cover All Your Needs

Get the help you need, the way you need, and when you need it. Evolv offers comprehensive customer service and support that covers a wide range of scenarios.

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24/7 Support

Need answers to your questions quickly? Call our support team directly at +1 (833) 673-8658.

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Software Upgrade Support

Get help with software updates and implementing the latest features to your Evolv systems.

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Onsite Service

Address any technical issues directly at your location and reduce disruptions with Evolv’s comprehensive onsite field service support.

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Training & Certification

Explore Evolv’s self-paced courses, instructor-led training, and certification programs to ensure your team is fully equipped to operate and maintain your Evolv systems.

Access Evolv from Anywhere with Your MyEvolv App

The MyEvolv Portal enables users to interact with their Evolv Express® fleet with a centralized, user-friendly interface. Get remote access to Evolv Insights® analytics, Evolv Express administrator functions, and more.

Submit a ticket to request access to your MyEvolv Portal and app.

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Connect, Share, and Learn on The Bridge

The Bridge is where Evolv users come to connect, share stories, and help each other make the most out of their Evolv systems. Sign up to ask questions, get help from our resident experts, and more.

Connect, Share, and Learn on The Bridge

Submit a Ticket

Get prompt support from the Evolv team. Make sure to include your system serial number and a summary of the issue you’re facing to help us troubleshoot and resolve it faster for you.

Read More About Evolv

Learn more about Evolv’s advanced security solutions and how we’re helping create safer public spaces.

Evolv Technology’s Latest Software Update Designed to Simplify Security Management and Reporting  

New analytics and communications tools provide security operators with improved real-time data and insights for better decision-making WALTHAM, Mass. – (July 17, 2024) – Evolv Technology (NASDAQ: EVLV), a leading security technology company pioneering...

Exciting New Features in MyEvolv and Evolv Insights®

As the Senior Vice President of Product at Evolv Technology, I am privileged to understand our customers' needs across diverse industries and to innovate solutions that help to meet those needs. At Evolv, we...

Healthcare Leaders Turn To New Screening Technology To Address Workplace Violence

Concealed weapons detection develops safer experiences for nurses and doctors as well as visitors and patients  WALTHAM, Mass. – (January 23, 2024) – Evolv Technology (NASDAQ: EVLV), the modern security technology company transforming threat and...