Boch Center Gives Evolv a Standing Ovation for Aiming to Create Secure Experiences with Evolv Express®
The iconic Boch Center is no stranger to sold-out shows. From classic theater, to operas, musicals, comedy and more, they are the place to see a show in Boston. A historic reputation and show-stopping lineup means the lines outside their venues would always wrap around city blocks, which not only proved to be a security threat for patrons but also negatively impacted the theater experience and affected local businesses. On their opening night with Evolv, the Boch Center was apprehensive about how well the system would work in addressing these issues. But the team was happy with their experience. Eric Neill, Director of Theater Operations at the Boch Center recounts, “When we opened the doors, patrons started streaming through the Express lanes and proceeding to ticketing. The lines faded away. Within 15 minutes, there was a positive vibe across the entire staff in the building.” Since that first show, Neill has been able to efficiently help to bring patrons into the theater, while also aiming to maintain positive relationships with surrounding businesses. By enabling Evolv Express® the Boch Center was able to achieve the following:
- Helped to reduce nuisance alarm rate 7-fold, approximately an 80% reduction
- Helped to reduce security screening footprint from 11 screening sites to 4 Express systems
- Helped to reduce security lines that took up to 15 minutes to navigate
